Wed, 10 February 2016
My guest, Carol Lynn Rivera, has been in the digital marketing space for over a decade. She and her husband, Ralph run several businesses, including Rahvalor Interactive and Web.Search.Social. She's a writer, podcaster, and marketer.
We start out discussing the weather (I know, how boring). And I ask her if a little New Jersey chutzpah gives her an advantage. Silly question I know, but Carol Lynn has a rapid fire—and very pragmatic—approach to marketing that I think you'll love.
We discuss business first. Basically what type of work is involved with Rahvalor and Web.Search.Social. Carol Lynn explains why they started to blog as a lead generation source, and why it took a full year to find their first lead—it takes time to learn about your audience, how to speak to them, and build an online property that caters to their specific needs. And why any business needs to think about who they want to work with and build content that addresses their questions, hangups, confusions, etc. When Carol Lynn and Ralph started to write about this stuff they truly gained traction.
But it doesn't take long before we dive into a discussion about getting sucked into the social media vortex (a topic I love). Including a detailed discussion around the live streaming craze… Periscope anyone? Which leads to the topic of how many people in the online space undermine themselves because they assume that someone else has the answer; e.g. a "3 things you need to know to get leads and make you rich guy" is not a good "guru" to follow.
Many aspiring entrepreneurs get lost chasing a formula for success—a blueprint that promises fans, customers, and riches. In real life things usually don't work this way, this is not how businesses thrive, and we sometimes forget there is and offline world! So, if you are serving customers it's important to make offline contacts first, then take them into your online world. So, Carol Lynn and I are in full agreement when it comes to old school practices like sitting down and having a cup of coffee with someone to discuss life and business. We also talk about the networking group she and Ralph belong to, BNI.
This conversation leads to my favorite phrase from the interview. Carol Lynn explains why the internet has become THE MAGICAL UNICORN. You know, the belief that if someone has a sales funnel, their business will thrive. They will grow rich and soon be running their empire from some tropical beach. Well, most of us know that it's never that simple, but we all need a reminder.
Carol Lynn and her husband Ralph have multiple businesses, so we talk about the tools they are using to manage their businesses and their time, and how this has resulted in a software product. Which naturally leads into the topic of blogging, it's effectiveness in this world of content shock. The importance of repurposing content and effectively working with multiple platforms to stand out.
We talk about SEO and what small businesses and solopreneurs should focus on when it comes to the topic of SEO, and some practices that will help them.
Finally we talk about the dreaded F-word, her opinion on not censoring yourself, and the importance of simply being yourself online. And we of course get back to one of my top questions: "Can you create and ideal life and business?"
Finally, I learn all about Fred. If you want to know who the hell Fred is, you'll have to listen to the show...
Questions I ask:
What you will learn:
Links mentioned in the show:
Direct download: Episode_39-Why_Truly_Knowing_Your_Customer_Is_the_Secret_to_Your_Success_with_Carol_Lynn_Rivera.mp3
Category:general -- posted at: 9:23am PST